The Importance of Online Reputation Management

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With a compound annual growth rate of 6.7%, the online reputation management (ORM) market is expected to reach $1665.35 million by 2028. To capitalize on this profitable market, now is the perfect time to take advantage of reputation management services provided by our white-label digital marketing agency.

Regardless of industry or size, every business needs a stellar online reputation to survive and grow in its market. With an increased influx of internet users, negative comments, unhappy customers, and misleading information can appear anywhere on your client’s website or social platform, affecting their brand’s identity.

As a digital marketing agency, you must minimize such occurrences through online reputation management. This involves combining effective marketing and public relations strategies with SEO practices to keep your client’s online presence as positive as possible. It also entails performing hourly or daily reputation monitoring to prevent the potential loss of leads and sales.

Should you need guidance in providing exceptional reputation management services, the experts at Rocket Driver can help you build an impressive online presence for your clients. We offer comprehensive white-label reputation management services, including review generation and marketing, reputation monitoring, search engine reputation management, reputation repair, social media reputation management, and more.

Established in 2011, our white-label digital marketing agency has helped many agencies accomplish their goals and boost their revenue. Whether you’re a start-up or a seasoned agency, forming a white-label partnership with us can help you build better client relationships, minimize churn rate and maximize leads.

Contact us for more details, or continue reading this blog to learn how online reputation management can benefit your clients.

Builds a Better Brand Image

Building a brand image has become crucial for all businesses to get recognized in a highly saturated digital world. It communicates a company’s message and values to its customers, prospects, followers, and other individuals associated with it. Consumers are more willing to support or buy from a brand that shares the same values as they do.

These days, many marketing agencies try to create hype around a business to gain attention. When combined with online reputation management, these strategies leave a lasting impression on the target audience, yielding favorable outcomes for your client.

Increases Sales

The ultimate goal of any SEO or marketing strategy is to bring more leads and conversions for your clients. Even if your client’s website ranks higher and receives good traffic, negative reviews can drive potential customers away, hurting their sales and revenue.

Effective ORM builds trust in visitors, increasing the chances of purchases and eventually boosting sales. After a good experience, these customers will return for repeat purchases and might even leave positive reviews.

Helps Retain Customers

Research shows that 89% of customers stay loyal to brands or companies that share the same values as them. Online reputation management will help you convey your client’s values so their target customers can clearly understand where the company stands.

If a brand receives negative reviews online, it drives most of its existing customers as well as potential leads away. Leveraging online reputation management efforts can help your client regain this lost trust and retain customers. This shows that a positive online presence builds trust in the audience and maintains it during critical times.

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Better SERPs Ranking

Search engine optimization provides a way to increase rankings for a business’s website, and online reputation management deals with false information, negative comments, or reviews. Both SEO and ORM work together to make a significant difference in your client’s search engine rankings.

Solely focusing on SEO might bring a lot of organic traffic to a website, but negative content will prevent visitors from completing the intended action.

Builds Brand Credibility

Statistics show that 32% of consumers don’t repurchase from a brand after a single bad experience. In this manner, poor reviews and experiences can impact your client’s trustworthiness, deterring potential customers from making purchases with them.

Effective ORM strategies help you handle such comments and reviews gracefully, showing that the brand cares about its customers and wants to make amends. These efforts will impress existing customers and encourage potential customers to check out the brand (or even purchase from them), boosting brand credibility.

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Optimizes Online Marketing Strategies

You can also leverage reputation monitoring and management efforts to optimize your marketing initiatives. It helps you understand the audience’s behavior, learn how they reacted to previous marketing campaigns and content, and create better and more effective plans.

Increases Customer Engagement

Customer engagement is an important part of any digital marketing plan. You can also boost your client’s engagement rates with online reputation management. Keep them invested by offering swift responses to comments, compensating for their inconvenience, and being active online. This will also help reduce the churn rate and provide a competitive edge to your client.  

You need a robust online reputation management system with adequate resources and tools to utilize all these benefits. Outsourcing white-label reputation management services to Rocket Driver can help your client’s reputation, grow their customer base, and boost their profitability. Our adept professionals leverage state-of-the-art technologies, industry knowledge, and extensive experience to create personalized reputation management plans for your clients that guarantee results.

A digital marketing specialist

Forming a white-label partnership with Rocket Driver will give you access to our core foundational services, an experienced team of experts, innovative tools, and endless resources to run and scale your agency. Our experts will monitor your client’s listing sites using our proprietary advanced software, plan social media and email marketing campaigns to generate reviews, and send out these responses for your client’s approval. We do all this heavy lifting so you can focus on scaling your company and ensuring lasting growth.

With over a decade in the industry, Rocket Driver prides itself on being the most trusted white-label digital marketing agency in NYC. By partnering with us, you gain the expertise of top-tier professionals specializing in SEO, web design, advertising and marketing, content marketing, social media, and many other services. Contact us now for more details, or book a one-on-one, 45-minute demo with one of our founding partners, Tom Lombardi, for a detailed consultation. This will help you learn more about the innovative tools, software, and expertise you can leverage to succeed.

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